Aumi TV Privacy Policy
Update Statement Our Privacy Policy was updated on 27/12/2025. Starting from this date, this Privacy Policy will detail how we manage the personal information you disclose while using the Aumi TV plugin and services. Please take a moment to familiarize yourself with our privacy practices. If you have any questions, feel free to contact us at weitao.tan@yihengke.com.
Commitment Statement This Privacy Policy sets forth the rules regarding the collection, use, disclosure, processing, and protection of information you provide to us when using our products and services by the parent company of Aumi TV—Shenzhen Yihengke Electronics Technology Co., Ltd. (hereinafter referred to as "Aumi TV" or "we").
If we request certain information to verify your identity when using Aumi TV plugins and services, we will use such information strictly in accordance with this Privacy Policy and/or our User Terms and Conditions.
This Privacy Policy is designed with your needs in mind, ensuring you have a comprehensive understanding of our personal data collection and usage practices and feel confident in your control over the personal information provided to Aumi TV. By using Aumi TV products and services, you signify that you have read, acknowledged, and accepted all terms described in this Privacy Policy, including any changes we may make from time to time.
We commit to protecting the privacy, confidentiality, and security of your personal information in accordance with applicable laws (including data protection laws in your location, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)). Simultaneously, we require all employees and agents to fulfill these obligations. If you have any questions regarding the data processing practices outlined here, please contact our Data Protection Officer at weitao.tan@yihengke.com.
1. Information Collected and How It Is Used
Categories of Information Collected
To provide services to you, we will request personal information necessary for those services. If you do not provide this information, we may be unable to provide our products or services. We collect the following categories of information:
Account Information: Information related to your Aumi TV account, such as account name, registered phone number, and email address.
Device Information: Information related to devices bound to your account, including device version, firmware version, device name, Unique Device Identifier (DID), and device installation location (e.g., Study Room).
Network Information: When your device connects to a network, we may collect network-related info, such as Wi-Fi mode (LAN or Remote), assigned IP address, Wi-Fi name (SSID), signal strength (RSSI), and MAC address.
Control Commands: When you use the plugin to operate devices, we collect and transmit your commands, such as power on/off, volume adjustment, and mode switching.
Operational Information: Information required for device functioning, such as mute status or specific display modes.
Feedback Information: Feedback content, contact details, and problem logs provided by you.
How Personal Information is Used
We process personal information to provide products/services and ensure compliance with applicable laws. You hereby agree that we may process personal information for the purposes stated in this policy and disclose it to our affiliated business units. Purposes include:
Product Maintenance and Improvement: Providing after-sales service and customer support, including software updates and optimization suggestions based on device performance.
Communication: Contacting you regarding your device, services, or general inquiries (e.g., updates, notifications, or activity info) via email or SMS.
Statistical Analysis: Analyzing statistics related to product usage to improve features and layout.
Storage and Maintenance: Maintaining information for business operations or legal obligations (e.g., transaction and usage records).
Device Access and Operation: Verifying device identity via DIDs and selecting the optimal networking method to ensure stability.
Status Display: Allowing you to remotely view the status of your home devices (e.g., checking if a TV is on via the App).
Direct Marketing: We may use your account to provide promotional materials for Aumi TV and its partners. We only do this with your explicit consent or where you have not expressed opposition. You may opt-out at any time by emailing weitao.tan@yihengke.com.
2. Cookies and Other Technologies
Aumi TV and service providers use cookies, tags, and scripts to analyze trends and track user activity. We collect log files (IP addresses, browser type, ISP, exit pages, etc.) for security maintenance and performance optimization. We also use mobile analysis software to understand application performance and crashes.
3. Information Sharing
We do not sell any personal information to third parties. We may share information with:
Service Providers: Such as data centers, customer service providers, and delivery services, to fulfill product functions. All providers are contractually bound to privacy standards.
Legal Requirements: Disclosure without consent may occur to comply with legal processes, government requests, or to protect the safety and rights of users or the public.
4. Security Measures
Safeguards: We implement physical, electronic, and managerial procedures to prevent unauthorized access. Personal information is stored on secure servers in controlled facilities.
Access Control: Access is restricted to employees and providers who need the info to perform their jobs, subject to strict confidentiality obligations.
User Responsibility: Do not disclose your login password to anyone. Aumi TV is not responsible for security leaks caused by your failure to keep account details private.
5. Retention Policy
We retain personal information for as long as necessary to fulfill the purposes of collection or as required by law. Once the information is no longer needed, we will delete it or anonymize it.
6. Your Control Over Information
Privacy Settings: You can limit collection by logging out of your account, unbinding devices, or contacting us to withdraw previous consents.
Access and Correction: You have the right to request access to or correction of your personal data. We will respond within the timeframe required by local data protection laws.
Account Cancellation: You may cancel your account by navigating to Settings > User Avatar > Personal Information > Account Cancellation.
7. Minors
We believe it is the parents' responsibility to supervise their children's use of our products. We do not knowingly collect personal information from minors. If a parent believes a minor has submitted info to us, please contact us for immediate deletion.
8. Contact Us
We have established a dedicated personal information protection team. If you have questions, comments, or suggestions regarding this policy, please contact us:
Phone: 15989378730
Email: weitao.tan@yihengke.com
We will review your request and provide feedback within 15 days or the period prescribed by law.